SUB · Surabaya, Indonesia
Juanda International Airport — Wi-Fi, eSIM & arrival guide
Arriving at Juanda International Airport? This page covers what to expect on the ground — free Wi-Fi reality, mobile signal at the gate, ground transport into Surabaya, and how to skip the SIM-card booth queue.
Free airport Wi-Fi
OK
Distance to Surabaya
20 km
Free Wi-Fi & mobile signal at SUB
Free Wi-Fi: Free Wi-Fi.
Ground transport from SUB to Surabaya
DAMRI airport bus
⏱ 45–60 minIDR 30,000
Grab
⏱ 30–45 minIDR 80,000–150,000
SUB is a Helium reward zone
⚡ 5× airportMembers earn 5× HNT rewards for being online at airport hexes. Map shows the live coverage zones across Indonesia.
How to activate your eSIM for Indonesia
1
Choose your plan in LTE.app
Browse Indonesia plans and select one that fits your trip length. Takes under a minute.
2
Scan the QR code in your phone settings
iOS: Settings → Cellular → Add eSIM. Android: Settings → Network → SIM → Add eSIM. Scan the QR and confirm.
3
Board your flight
Your eSIM is installed. No action needed during the flight. Keep your home SIM active for calls and texts.
4
Land at Juanda International Airport — you're connected
The eSIM connects automatically to a Indonesia carrier. By the time you reach baggage claim, you have data.
FAQ — SUB Juanda International Airport
Is there free Wi-Fi at Juanda International Airport?
Yes — Free Wi-Fi. A Indonesia eSIM still gives you reliable data the moment you land and continues working throughout your trip, not just inside the terminal.
How do I get from Juanda International Airport to Surabaya?
Juanda International Airport has multiple options: DAMRI airport bus (45–60 min, IDR 30,000); Grab (30–45 min, IDR 80,000–150,000). The airport is about 20 km from Surabaya.
Can I buy a SIM card at Juanda International Airport?
Juanda International Airport has SIM card vendors in the arrivals area, but they are typically more expensive than buying online. LTE.app lets you purchase and install a Indonesia eSIM before you fly — it activates automatically when you land.
Which mobile carrier should I use at Juanda International Airport?
LTE.app partners with multiple local carriers in Indonesia to provide wide network coverage. Our plans use multi-network eSIMs that connect to the best available signal at Juanda International Airport and throughout the country.
When should I install my eSIM for Indonesia?
Install your eSIM at home before your flight, while connected to Wi-Fi. It takes under two minutes — just scan a QR code in your phone settings. Activation happens automatically when you land at Juanda International Airport and connect to the local network.
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