eSIM TROUBLESHOOTING
Fix eSIM Problems
Most eSIM issues — no signal, no data, stuck activating — are fixed in under 2 minutes. Pick the guide that matches your problem, or use Smart Coach for automatic diagnosis.
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Smart Coach — automatic eSIM diagnosis
Works without data. Open LTE.app → tap Smart Coach. Checks APN, roaming, and carrier state and walks you through the exact fix.
Common eSIM problems
eSIM Not Working?
6 fixes · 4 FAQs
eSIM Installed but No Signal?
6 fixes · 3 FAQs
eSIM Not Activating?
6 fixes · 3 FAQs
eSIM QR Code Not Working?
5 fixes · 3 FAQs
eSIM Stuck on "Activating..."?
6 fixes · 2 FAQs
eSIM Connected but No Data?
5 fixes · 2 FAQs
eSIM Roaming Not Working Abroad?
5 fixes · 2 FAQs
eSIM Installation Failed?
6 fixes · 3 FAQs
eSIM Data Is Slow or Throttled?
6 fixes · 3 FAQs
eSIM Not Showing Up in Phone Settings?
6 fixes · 3 FAQs
eSIM Stopped Working After a Software Update?
5 fixes · 2 FAQs
eSIM Activated But No Internet Data?
6 fixes · 2 FAQs
eSIM Keeps Disconnecting or Dropping Signal?
6 fixes · 2 FAQs
eSIM APN Settings — How to Fix Them
6 fixes · 3 FAQs
How to Remove or Delete an eSIM
5 fixes · 3 FAQs
How to Transfer an eSIM to a New Phone
4 fixes · 2 FAQs
Dual SIM + eSIM Setup Guide
5 fixes · 3 FAQs
eSIM Personal Hotspot Not Working?
5 fixes · 2 FAQs
eSIM Calls Not Working?
5 fixes · 2 FAQs
eSIM Plan Expired or Out of Data?
4 fixes · 3 FAQs
eSIM QR Code Expired or Not Working?
4 fixes · 2 FAQs
eSIM Not Working in Japan?
5 fixes · 3 FAQs
eSIM Not Working in Europe?
5 fixes · 3 FAQs
Device-specific guides
iPhone eSIM Not Working?
7 fixes · 4 FAQs
Samsung Galaxy eSIM Not Working?
7 fixes · 4 FAQs
Google Pixel eSIM Not Working?
6 fixes · 3 FAQs
eSIM Not Working on Android?
6 fixes · 3 FAQs
eSIM Not Working on iOS 18?
6 fixes · 3 FAQs
iPad eSIM Not Working?
6 fixes · 2 FAQs
Samsung Galaxy eSIM Not Working
6 fixes · 2 FAQs
Provider-specific fixes
Don't see your problem?
Smart Coach in the LTE.app mobile app can diagnose any eSIM issue automatically. Or contact our support team — we respond in under 2 hours.