eSIM Stuck on "Activating..."?

Wait 5–10 minutes on a stable Wi-Fi connection

Carrier activation sometimes takes longer than expected. Ensure you stay on Wi-Fi and leave the Settings screen open. Do not tap anything during this time.

Force-restart your device

iOS (Face ID models): quickly press Volume Up, Volume Down, then hold the Side button until the Apple logo appears. This resets the modem without losing data and often unsticks activation.

Toggle the eSIM off and on

Settings → Cellular → tap your eSIM line → toggle "Turn On This Line" off, wait 10 seconds, toggle back on. This forces a fresh registration request to the carrier server.

Switch to a different Wi-Fi network

Some networks block GSMA provisioning traffic. Move to a different Wi-Fi or use a mobile hotspot from another device, then toggle the eSIM line off/on again.

Remove and re-add the profile

As a last resort, delete the eSIM profile (Settings → Cellular → tap the plan → Remove Cellular Plan). Contact LTE.app support for a replacement QR before removing — the original QR is now used and will not work again.

Open LTE.app and tap Smart Coach. It checks your APN settings, roaming state, and carrier connection automatically — even without mobile data — and walks you through the exact fix for your device and carrier.

How long should eSIM activation take?

Typically 30 seconds to 3 minutes on a good Wi-Fi connection. If it is still "Activating" after 5 minutes, the provisioning server may be slow or the Wi-Fi is blocking the activation traffic. Try a different network.

If I delete the eSIM while it is stuck, will I lose the plan?

The plan itself (your subscription) is not deleted. However, the QR code is now consumed. Contact LTE.app support to get a replacement QR code for the same plan.